The Operational Assessment
Find out how your company actually works.
Not what the org chart says. Not what management thinks happens. What actually happens. Fifteen questions about the way work moves through your business, with no technical knowledge required and nothing you’ll need to look up.
People & Handoffs
When work passes from one department to another, how does it happen?
Question 1 of 15 · about three minutes · nothing you’ll need to look up
What it maps
People and handoffs. Processes. Systems and tools. Information flow. Change readiness.
What it finds
Where work waits. Where information is re-entered. Where nobody owns the outcome. Where a small leak compounds.
What you get free
Your Operational Velocity Index, a five-domain map, and a read on your two weakest domains, before you give us anything.
Three of the five domains ask about people rather than technology. Most operational failure sits there, so we measure it directly. How we score it.
Operational assessment
If a key person were out unexpectedly for two weeks, what happens to their work?
Your result
Here is how your business is operating.
Your Operational Velocity Index is a weighted composite of the five domains below. It measures how capable your business is of responding, not how hard your people work.
With OpsWorq
The trajectory we’d plan for.
The trajectory we’d plan for, built from your answers: your two weakest domains taken most of the way to where a well-run business operates, the other three closed up behind them, and the index recalculated exactly as above. The dashed outline on the map and the markers on each bar show the same plan.
Twenty minutes with one of the principals: what the result means for your business, and what it would take.
Your full Operational Map, including the friction points we’d investigate first.
The preview above is the shape of the problem. The full map traces the paths work actually takes through your business, names the dependencies, and prices the leaks. Prepared and walked through by OpsWorq.